hans-henrik_3325

Participant

Answered

Unable to activate the product.

Forum|Forum|1 year ago
September 30, 2024
1 reply
484 views

I just purchased the Photoshop Elements 2024 (downloaded from Adobes Homepage) but I am unable to activate the product with the supplied serialnumber. En error message states that I must be connected to the internet -! I am connected! Tried numerous times!

So what do I do now?

Problem or error

This topic has been closed for replies.

Correct answer hatstead

Log on to your Adobe account and temporarily shut if your antivirus agent, and try again. If that does not work for you, contact Adobe directly.

hatsteadCorrect answer

Inspiring

Log on to your Adobe account and temporarily shut if your antivirus agent, and try again. If that does not work for you, contact Adobe directly.

hans-henrik_3325Author

Participant

Thanks! Malwarebytes was The culprit! Now it works! Again thanks from Denmark for your good advice! 😀

Inspiring

You're welcome. Thanks for the follow-up.