Skip to main content
Participant
Jan 25, 2020 6:44 PM UTC
Answered

Unable to Email photo in Elements 2020

I am using a trial version of Elements 2020 and although I think I set things up correctly, when I email a photo using the Share button in the Organizer, the message is sent but not the photo. I can email it to myself without any problem but I am unable to send the photo to my husband and therefore anyone else, I assume. Does anyone have a suggestion?

This topic is closed to new replies. Start a new post to keep the conversation going.
Phinny
PhinnyCorrect answer
Legend
Feb 4, 2020 1:49 AM UTC

I don't know if this PSE 2019 preferences note also appears in PSE 2020 prefs or not.  If not, kindly disregard.

 

 

 

7 replies

Niesha Arya
Adobe Employee
Adobe Employee
Feb 13, 2023 4:45 PM UTC

Please follow the below article to setup your gmail account
https://support.google.com/accounts/answer/185839 

Translate
Phinny
PhinnyCorrect answer
Legend
Feb 4, 2020 1:49 AM UTC

I don't know if this PSE 2019 preferences note also appears in PSE 2020 prefs or not.  If not, kindly disregard.

 

 

 

Translate
Participant
Feb 4, 2020 2:07 AM UTC

Yes, it does.  Thanks Phinny!

Translate
Participant
Feb 4, 2020 1:03 AM UTC

I've had Elements 2020 for several months and I still can't email a photo to anyone else, nor can I email a photo back to me.  I've tried everything I can think of, but no luck.  Anyone have a suggestion(s)???

Translate
Participant
Feb 5, 2020 12:21 AM UTC
I have almost the same problem. I can email a photo but my wife who shares the same computer as a different user just gets the messages sent but no photo.

Art
Translate
Greg_S.
Community Expert
Community Expert
Feb 5, 2020 1:54 AM UTC

Art, has your wife set up her email account in the Preferences dialog?  What email service is she using?

Translate