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Participant
January 25, 2020
Answered

Unable to Email photo in Elements 2020

  • January 25, 2020
  • 3 replies
  • 1381 views

I am using a trial version of Elements 2020 and although I think I set things up correctly, when I email a photo using the Share button in the Organizer, the message is sent but not the photo. I can email it to myself without any problem but I am unable to send the photo to my husband and therefore anyone else, I assume. Does anyone have a suggestion?

This topic has been closed for replies.
Correct answer Phinny

I don't know if this PSE 2019 preferences note also appears in PSE 2020 prefs or not.  If not, kindly disregard.

 

 

 

3 replies

Niesha Arya
Adobe Employee
Adobe Employee
February 13, 2023

Please follow the below article to setup your gmail account
https://support.google.com/accounts/answer/185839 

PhinnyCorrect answer
Legend
February 4, 2020

I don't know if this PSE 2019 preferences note also appears in PSE 2020 prefs or not.  If not, kindly disregard.

 

 

 

Participant
February 4, 2020

Yes, it does.  Thanks Phinny!

Participant
February 4, 2020

I've had Elements 2020 for several months and I still can't email a photo to anyone else, nor can I email a photo back to me.  I've tried everything I can think of, but no luck.  Anyone have a suggestion(s)???

Participant
February 5, 2020
I have almost the same problem. I can email a photo but my wife who shares the same computer as a different user just gets the messages sent but no photo.

Art
Greg_S.
Community Expert
Community Expert
February 5, 2020

Art, has your wife set up her email account in the Preferences dialog?  What email service is she using?