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EvaMI
EvaMI
Known Participant
January 23, 2018
Question

Unable to install imagenomic noiseware plugin PE 2018

  • January 23, 2018
  • 1 reply
  • 6531 views

I have a new laptop (Windows 10). I purchased PE 2018 and installed it. I have the Noiseware 8BF file on my desktop (Windows 7) with PE 8. I copied the 8BF file to the plugins folder on the laptop. When I tried to use it I got the message:

     "one or more plugins is currently not available on your system. See help/system info"

I looked at system info but there is nothing helpful to me.

I also copied from the downloads on my desktop the file Noisewarestandard plugin setup 4110 to the laptop downloads and ran it. It ran and finished. I tried again to access the plugin and got the same message about "one or more etc."

What am I missing?

Thank you, Eva

    This topic has been closed for replies.

    1 reply

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    January 23, 2018

    The plugin from your pse 8 is 32 bit and pse 2018 requires 64 bit plugins, so that explains why the copied plugin didn't work.

    First of all remove any Noiseware plugins from pse 2018, then go to Imagenomic, download a new installer and then follow the directions here to install.

    http://imagenomic.com/Download

    http://imagenomic.com/Installation/Ps?type=win#sec1

    EvaMI
    EvaMIAuthor
    Known Participant
    January 23, 2018

    Thank you so much!!!

    I downloaded the plug-in and installed successfully. Now a new problem. I have no idea where to find my license key. It's been a few years. I purchased in 2007. My Imagenomic plugin on my desktop lists a product ID: 9027-244A-4979-9F39. I tried using that but it failed. I suppose I will be asked to purchase anew. 

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 23, 2018

    EvaMI  wrote

    I have no idea where to find my license key.

    Try their support:

    Support Center

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