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Participant
May 13, 2021
Question

Unable to install updates

  • May 13, 2021
  • 4 replies
  • 529 views

Fitted new hard drive and told " This serial No is not for a qualifying product "

Photoshop Elements 9  boxed with Product Number

 

 

This topic has been closed for replies.

4 replies

hatstead
Inspiring
May 14, 2021

There are no updates for PSEv.9. This old iteration of the software is no longer supported by Adobe.

You can upgrade to the current version by purchase. Adobe may offer you a discount as a repeat customer, but shop around for the best price.

Peru Bob
Community Expert
Community Expert
May 14, 2021

Is it an upgrade version?

Did you use the Mac serial number for Mac or Windows serial number for Windows?

Jeff Arola
Community Expert
Community Expert
May 13, 2021

What operating system do you have?

Ged_Traynor
Community Expert
Community Expert
May 13, 2021

Moving thread to the Photoshop Elements forum from Photoshop