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Participant
Apr 13, 2024 8:12 PM UTC
Question

Unable to open Editor Photo within PS Elements 2024

I cannot open the editor photo in Photoshop Elements 2024. As soon as I try to open it, the following message appears:

your application is dynamically linked with Intel(R) libraries version 2021.6 (r0xbffe3c5b). No DLL from the list below is found on the system search path:

ippcvy8.dll (the most suitable for your CPU);

ippcvn8.dl (optional);

ippcvn7.dll (optional).

Please take note that I have still installed in my PC the previous version (2021) of Photoshop Elements and Premiere. 

Until a short time ago, PS Eements worked properly.

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2 replies

Chuck Uebele
Community Expert
Community Expert
Apr 14, 2024 1:24 AM UTC

Moved to the Photoshop Elements forum, from the Photoshop forum.

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Jeff Arola
Community Expert
Community Expert
Apr 13, 2024 8:22 PM UTC

This is a known bug with the Photoshop Elements 2024.2 update on the Windows side.

 

See this thread here for a temp solution until Adobe issues a new update:

https://community.adobe.com/t5/photoshop-elements-discussions/pe-2024-editor-wont-open/td-p/14543447

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