Unable to upload files after migrating from PSE14

Unable to upload any files after upgrading from PSE 14.

I never did get a resolution to this problem when I experienced it 2016 and added my dilemma to the Forum in
the hope there was a solution. I tried many options and finally ran out of patience and the time needed for any more debug.

My environment

OS: Windows Professional, Version 6.1 Service Pack1 with 16GB.

Currently have 4,584 photos loaded.

PSE 16 had been announced and I decided to try this new version, but got exactly the same results. Currently 14, 15 and 16 all have the same content in their catalog. 

File==>Get Photos and Videos==>From Files and Folders===>Organizer Stopped

There was no chance to even select a folder, as soon as the “From ..” was selected the Organizer stopped.

I decided to try a different approach in debug with PSE 16.

Created a new Catalog which would then have no entries.

Tried the upload procedure and got the same “Organizer Stopped”

My current thinking was that it never was a catalog problem and probably an Organizer problem.

I went through the “Preferences” section on “Files” but could find nothing that looked out of the ordinary compared to PSE 14.

Unfortunately I am strictly “hunt & peck” when typing and have been loath to try explain this on a CHAT session.

I even have a video that my wife made using her iPad, but no way to upload to the Forum.

Anybody have a suggestion?

12/9/17: I would add that when I try to download from my phone I get the following result.

12/12/17: spent 4 hours with an Adobe tech using remote support but never resolved the problem.

There were lots of changes to security settings but to no avail.

I have offered to try any suggestions if they would contact me via email.