Unable to validate serial number with Element 15

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Community Manager

Do you get any error?

A screenshot might be helpful.

Which OS are you working on?

Thanks,

Anwesha

Participant

Thank you

I am on Window 10

The error msg indicated that "Unable to validate my serial number and to

ask me to connect to the internet, which is incorrect.

The issue has been resolved by deleting the contents in the "etc" file in

the drivers folder in the System32

Pedro Ho 何永祥

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On Wed, Oct 11, 2017 at 11:01 PM, Anwesha Dev Chaudhary <

Community Manager

Please try out the instructions mentioned in the article:

Let us know if issue still persists.

Thanks,

Anwesha

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