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Lokitoz
Participating Frequently
July 11, 2025
Question

Uninstalling organizer and downloader - Elements 2025

  • July 11, 2025
  • 2 replies
  • 187 views

I downloaded the trial version of Element 2025.

 

I decided to uninstall it, but now every time I instert my media card, the Elements photo downloaded starts up, funny, it only does it when I shoot my Canon, not my Nikon. It not only tries to copy all images to my local drive, but it also tries to upload to the cloud.

 

I tried the adobe cloud cleaner tool, it does it things, it says that it has remove everything, but the downloader still works and it is always watching for my media card, it behaves like a virus.

 

I also installed the adobe creative cloud software, but it says there are no apps to unistalled.

 

How do I get rid off everything that the Elements 2025 has installed and hide in my computer ?

 

Thank You.

2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
July 11, 2025

@Lokitoz do you have another version of Elements installed on your computer?  If so which one.

Based on your description, you may not have used the Adobe CC Cleaner tool correctly.  See my instructions here.

 

As for the APD launching when you insert your memory card for Canon files, I'm guessing that your Windows Settings for CR2/CR3 files is to launch the APD.  And if you have another version of Elements installed, I'm guessing that it is the APD for the other version.  Or possibly the Creative Cloud application is uploading your files to the Adobe Cloud.

 

In any event, follow my instructions for the Adobe CC cleaner tool and let us know if the problem persists.

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paulb74770752
Known Participant
July 11, 2025
This is why I don't use Greg's recommendations to download the trial to see if it fixes the problems I encounter, like the Downloader not supporting CFexpress cards. I'm stable at 2023 and I have less control on 2025.



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L
LokitozAuthor
Participating Frequently
July 11, 2025

Not sure what you are making reference to, who is greg, are you still using Compact Flash cards ?

Anyway, the subject at hand here is, how to I get rid off everything that Elements has hidden in my computer, I could easily delete the Adobe folder, but that is not the answer, at times that creates more trouble, because now you will have adobe starters in windows register stuck in a loop trying to start a process for which the files no longer exist. The correct way is to identifiy an uninstaller that will go through the computer and remove all references everywhere so when the computer reboots, there would not be no hidden process from adobe wasting memory and cpu power running in the background.

 

This is unacceptable that a company like adobe would create such a mess.

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