Updating Elements 2022 on a Mac

Forum|Forum|3 years ago
June 24, 2022
2 replies
377 views

How long should it take for an Elements 2022 update to load on a Mac running Big Sur via a WiFi connection? I just installed Elements 2022 this morning and it was fine. After about an hour I went back to open it and I keep getting the following message for about an hour now:

Update in Progress, Adobe elements is installing updates. Please try again later.

Is this normal?

Problem or error

This topic has been closed for replies.

J

jaumer6472134

Participant

Que tengo que hacer?? Tengo el programa instalado y de golpe no puedo trabajar.

Peru Bob

Community Expert

@jaumer6472134

let the update install.

Ranjisha Sengupta

Legend

Hi there,

Sorry about the trouble with Photoshop Elements. We're here to help. The timeframe will depend on the wifi connection speed. Did you try downloading and installing it with a different connection? Did you try re-installing the application?

What is the version of Photoshop Elements that you have downloaded?

Please check the steps shared in this article: https://helpx.adobe.com/photoshop-elements/kb/update-message-reappears-elements.html

Let us know how it goes.

Thanks.

Ranjisha

B

Bruce25002465qvryAuthor

Participant

Thanks Ranjisha. I see the problem. My display on my mac was timed to go off after 5 mis. and with it the computer was put to sleep as well. This caused a connection interuption during the download process. I've since set my mac to not go into sleep mode when the display goes off. Now the connection remains active even when the display is off.

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