Updating to Photoshop Elements 24.3
I purchased and downloaded PE 2024 from Amazon in late April and ran into the "ippCV Library" error. I followed procedure in the post by Harry36641672it5z (April 10 - Subject: "PE 2024 EDITOR Wont open") and have been using 20230922 (from the splash screen) successfully ever since.
In mid-June I became aware that version 24.3 had become available, supposedly fixing this problem. I opened my (20230922) version and went to the "Help" menu. I found that the "Updates..." menu item wass grayed out. I then went to "Edit->Preferences->General->Application Updates": I had set it to "Notify me when an update is available" - but I was never notified. Then I changed the setting to "Automatically download and install..." - but still nothing happened and "Updates.." was still grayed out.
If I download from the "My Products" section of My Account or from https://redeem.licenses.adobe.com/getserial, I get the same version that I'm already running (by running "PhotoshopElements_2024_LS30_win64.exe").
What do I need to do to get the 24.3 update downloaded and installed?
Note: I still have PE 15 installed; is this interfering?.
