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Participant
March 10, 2018
Answered

Upgrade from Elements 11 to Elements 2018

  • March 10, 2018
  • 2 replies
  • 497 views

I have just purchased Elements 2018.  How can I use a backup taken on Elements 11 and restore it to Elements 2018.  Elements 2018 seems to want a *.tly file which is not present in the folder containing the Elements 11 backup. Any ideas?

    This topic has been closed for replies.
    Correct answer Don26812

    Are you sure that you used the Backup Command in the PSE 11 to make  full backup? If so, the folder will include the .tly file. If you did not and you still have the installation and PC with your PSE 11 installed, try to make another full backup from within the Organizer.

    2 replies

    Adobe Employee
    March 12, 2018
    Don26812Correct answer
    Inspiring
    March 12, 2018

    Are you sure that you used the Backup Command in the PSE 11 to make  full backup? If so, the folder will include the .tly file. If you did not and you still have the installation and PC with your PSE 11 installed, try to make another full backup from within the Organizer.