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richard_5717
Participating Frequently
March 24, 2025
Question

Upgrade PhotoShop Elements 2022 vers 2025

  • March 24, 2025
  • 4 replies
  • 1535 views
Hello,
I have a Photoshop Elements 2022 (PE2022) license purchased in November 2021. After resetting my Windows 11 PC, I had to reinstall PE2022, but it didn't work (error: MSVCR120.DLL is missing).
I have the following question: if I purchase an upgrade license from PE2022 to PE2025, for €82.35, will it be possible to upgrade WITHOUT installing PE2022, since installing PE2022 is impossible?
Thank you for your attention.

4 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
March 31, 2025

Thanks for letting us know.

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
March 25, 2025

It is my understanding that the installer still use 32 bit code.  So that is why I suggested that you download the x86 version of the Microsoft software.  If you have not already done so, give it a try.

R
richard_5717Author
Participating Frequently
March 26, 2025
Hello,
I followed your advice. Too bad... Nothing changes... I give up...
In any case, thank you, as well as Glenn_8675309, for the time you spent trying to help me...
Sincerely,
Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
March 24, 2025

The ARM64 option refers to a certain kind of CPU, generally found on lightweight laptops.  (It doesn't sound like that is what you have.)  Since it is not clear (to me) which redistributable package is required to install Elements 2022, I would install both the x86 and x64 downloads.

 

As for purchasing the discounted program (for prior users), the Elements 2022 program does not need to be installed, but you may have to enter your old serial number.  Hopefully, Elements 2025 and the new licensing system will not require it.  It would be helpful if you report back to us whether this step is required.

Glenn 8675309
Glenn 8675309
Legend
March 24, 2025

 

MSVCR120.DLL missing is a somewhat common error.. actaully has been around for years.


Download the redistributle here:  https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170  and that problem should go away.

Each version is a new installation, seperate from all other versions-  Install away.   PSE 2025 doesn't touch any other versions other than it asking about using any previous catalogues you have.

 

R
richard_5717Author
Participating Frequently
March 24, 2025
Thank you for your kind and wise advice.
But I see there are three programs: ARM64, X86, and X64, and regarding X64, I don't quite understand the explanatory notes.
It would be nice of you to take a little more time to explain exactly what I need to do.
Thank you so much!
Glenn 8675309
Glenn 8675309
Legend
March 24, 2025

What greg said, plus:   x86 means 32bit programs. "x86" generally refers to a 32-bit CPU and operating system, while "x64" (or x86-64) denotes a 64-bit CPU and operating system, with x64 being an extension to the x86 architecture. 

All 64bit systems- x64 - can run 32bit programs, but 32 bit cpu's (these are old) cant run 64bit programs.  32 bit cpu's can only handly up to 4 GB of ram.

That last 32bit version of PSE was pse2014-   

PSE 2025 is straight 64 bit.

32 bit means it handles info in 32 bit chunks.   x64 handles / processes information in 64bit chunks.

You can install the 32 bit stuff if you want, but it will be noticably slower.  Install the 64bit versions if you have anything newer than PSE 2014.   





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