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Inspiring
Mar 8, 2025 1:35 PM UTC
Answered

Validation NUmber

I am serious annoyed. I bought PS2022 2+ years ago and use it regularly to do up my web images on my web sites. Its a hobby not commerical.

 

I recently deleted PS2022 from my old computer and downloaded and installed it on my new laptop. It works but I keep getting a red alert stating my activation cade is invalid. No it is not.  I spoke to an agent who 'suggested' that I try a 'new' plan paying weekly monthly or annually. [edited by moderator]

 

I bought a perfectly legal and valid copy from Adobe and its great. I have no need to upgrade or anything. I only use PSE.  I am not an 'expert' and PSE does help.

 

ow, can I have a new code please, or validated my original one. Its not too much to ask - or is it?

Peru Bob
Peru BobCorrect answer
Community Expert
Mar 9, 2025 11:52 PM UTC
according to adobe I have one activated, my current one, nothing else, so
why the red banner?


--
*Mike*

*Darkness is only the absence of light. Ignorance is only the absence of
knowledge*

See if something here helps:

https://community.adobe.com/t5/download-install-discussions/activation-limit-reached-for-non-subscription-adobe-desktop-applications/td-p/14804413

11 replies

Peru Bob
Community Expert
Community Expert
Mar 8, 2025 7:06 PM UTC

An activation code may only be used once to obtain the serial number.

 

You need the serial number and the correctly corresponding download file.

If you registered it, go to your Adobe account, and you can download the software from there and also retrieve your serial number.

https://account.adobe.com/

 

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elbmekAuthor
Inspiring
Mar 8, 2025 10:06 PM UTC

Firstly, my apologies. I meant of course the serial number. I dont know why I went wrong. I did exactly what you suggested initially.  Pur it down to age!

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Peru Bob
Community Expert
Community Expert
Mar 8, 2025 11:36 PM UTC

@elbmek 

To clarify:

You downloaded the file from your account and used the serial number listed in our account and a window came up saying that the serial number was invalid?

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