Videos in PSE2013

Forum|Forum|1 year ago
December 1, 2024
1 reply
499 views

Have just imported pictures and videos from Android telephone. Some of the videos show thumbnail as a speaker and they will play the sound, but will not show the video. Others will show a picture of a film tape in the upper right corner off the thumbnail, but will not play neither sound not video. How on earth can that be? All videos are taken with the same phone. When trying to import one of the videos in to pse2024 it does not play either but says that codec is not supported. The video is MP4 which should be supported by both pse2013 and pse2024.....

Hoping for help. I'm almost desperate using Adobe......

Windows

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Correct answer davescm

mp4 is a container not a codec. The video in that container can be encoded in various formats. Try converting it to an mp4 in H264. The codecs for that are widely supported.

To convert you can use Handbrake which is free and widely used for video format conversion, I use it here.

Dave

davescm

Correct answer

Community Expert

mp4 is a container not a codec. The video in that container can be encoded in various formats. Try converting it to an mp4 in H264. The codecs for that are widely supported.

To convert you can use Handbrake which is free and widely used for video format conversion, I use it here.

Dave

jane-e

Community Expert

@poulbr

While Dave's answer is correct, I've moved your post from Photoshop to the Photoshop Elements (PSE) forum.

Jane

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