Participant

Question

wants me to start a trial sub.

Forum|Forum|5 years ago
April 18, 2020
3 replies
236 views

I bought the software at best buy and classroom in a book omline and reg. it. Now when I go to open my organizer it wants me to purchase a sub. or start a free trial.I was told there were no fees just buy the software and download your done.Any help Thanks

Problem or error

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Test Screen Name

Legend

I wonder if you download a trial of Photoshop instead of Photoshop Elements?

Community Expert

Community Expert

Photoshop trial is only 7 days, not 30 days.

Community Expert

Community Expert

You may need to go to Adobe Customer Service for that:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

Community Expert

Community Expert

Go to Help > Sign in from the Editor menu and enter your serial number.

jimkirjr66Author

Participant

I did that already so why do they want me to start a trial 30 day sub.