Watch folders not updating - Elements Organizer 16.0.0.0 - Advice greatly appreciated

Hi,

Thank you for reading this post.

I am using Elements Organizer 16.0.0.0. (Details below)

Watch folders used to work, but stopped working around the time (ironically) I upgraded from the free to the paid version (but I cannot say that is definitely the reason).

I have checked access to the directory that it is watching, and the watch folder directory settings. All correct. Updates says I am running the most recent version.

Is there anything I can do? I am worried if I reinstall, it may lose my settings and catalogue. Might that happen?

Many thanks for your advice,

Richard

Elements Organizer 16.0.0.0

Core Version: 16.0 (20170902.m.113423)

Language Version: 16.0 (20170902.m.113423)

Current Catalog:

Catalog Name: My Catalog

Catalog Location: C:\ProgramData\Adobe\Elements Organizer\Catalogs\My Catalog\

Catalog Size: 248.7MB

Catalog Cache Size: 3.4GB

System:

Operating System Name: Windows 10

Operating System Version: 10.0

System Architecture: Intel CPU Family:6 Model:14 Stepping:3 with MMX, SSE Integer, SSE FP, SSE2

Built-in Memory: 15.9GB

Free Memory: 7.7GB