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MyPhotoJourneys
Known Participant
December 21, 2019
Question

Well I don't know what is going on [Activation]

  • December 21, 2019
  • 3 replies
  • 514 views

So My icons on my desktop were gone, and I had to figure out what was going on and did and now they are back.   Next up is I can't put the activation code in because as I type it does nothing in the code field. 

This topic has been closed for replies.

3 replies

99jon
Legend
December 22, 2019

Go to this link and enter the numbers and letters to convert into a serial number.

 

https://redeem.licenses.adobe.com/getserial

99jon
Legend
December 21, 2019

It’s not clear if you have an activation code or a serial number.

 

I take it you don’t have a product card or insert from within the box with a silver scratch off label?

MyPhotoJourneys
Known Participant
December 22, 2019

I have an activation code I don't have a scratch-off.

99jon
Legend
December 21, 2019

Try copy & paste.

-Copy the 24 digits and dashes (Ctrl+C)

-Launch PSE 2020 Editor

-Click Sign-in

-Click button “Licence this software”

-Click in the first box and press Ctrl+V to paste the serial key

MyPhotoJourneys
Known Participant
December 21, 2019

That didn't work either it pasted only the first three sets and all in the same box.

Legend
December 21, 2019

NumLock is sometimes the culprit.  Check that it hasn't accidentally been turned off.