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melvinm6352982
melvinm6352982
Participant
August 10, 2017
Answered

What directx version do I need?

  • August 10, 2017
  • 2 replies
  • 5771 views

I have Adobe Premiere Elements 9 and Adobe Photoshop Elements 9.  I acquired a computer virus and had to do a Clean Install.  That wiped off all my programs, etc.  I have the DVD's for both the above programs and reloaded them.  The reload went OK except for when I want to run ORGANIZER I get an error message...

"DirectX could not be initialized.  Please be sure that is installed on your system.  You can download the latest DirectX installer from:  http//www.microsoft.com/directs." 

This website does not work..  It says that the page I requested can not be found.

I have directx version 12 on my computer.  Do I need directx 9 and if so, how do I get it?

Can you help me with this problem?

Melvin Miller

    This topic has been closed for replies.
    Correct answer 99jon

    Hi Melvin, try this. Go to:

    Control Panel >>Programs >> Programs and Features >> Turn Windows Features on or Off

    Then choose Direct Play under Legacy Components – see images below

    2 replies

    99jon
    99jonCorrect answer
    Genius
    August 10, 2017

    Hi Melvin, try this. Go to:

    Control Panel >>Programs >> Programs and Features >> Turn Windows Features on or Off

    Then choose Direct Play under Legacy Components – see images below

      J
      judyac
      Participant
      February 29, 2024

      Thanks. This worked for me when installing PSE 8. judyac

      davescm
      Community Expert
      davescmCommunity Expert
      Community Expert
      August 10, 2017

      Hi

      I have moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help relevant to your issue

      Dave

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