Skip to main content
melvinm6352982
melvinm6352982
Participant
Aug 10, 2017 5:04 PM UTC
Answered

What directx version do I need?

I have Adobe Premiere Elements 9 and Adobe Photoshop Elements 9.  I acquired a computer virus and had to do a Clean Install.  That wiped off all my programs, etc.  I have the DVD's for both the above programs and reloaded them.  The reload went OK except for when I want to run ORGANIZER I get an error message...

"DirectX could not be initialized.  Please be sure that is installed on your system.  You can download the latest DirectX installer from:  http//www.microsoft.com/directs." 

This website does not work..  It says that the page I requested can not be found.

I have directx version 12 on my computer.  Do I need directx 9 and if so, how do I get it?

Can you help me with this problem?

Melvin Miller

    This topic is closed to new replies. Start a new post to keep the conversation going.
    99jon
    99jonCorrect answer
    Legend
    Aug 10, 2017 9:28 PM UTC

    Hi Melvin, try this. Go to:

    Control Panel >>Programs >> Programs and Features >> Turn Windows Features on or Off

    Then choose Direct Play under Legacy Components – see images below

    View reply

    3 replies

    99jon
    99jonCorrect answer
    Legend
    Aug 10, 2017 9:28 PM UTC

    Hi Melvin, try this. Go to:

    Control Panel >>Programs >> Programs and Features >> Turn Windows Features on or Off

    Then choose Direct Play under Legacy Components – see images below

    Translate
      judyac
      Participant
      Feb 29, 2024 9:00 PM UTC

      Thanks. This worked for me when installing PSE 8. judyac

      Translate
      davescm
      Community Expert
      davescmCommunity Expert
      Community Expert
      Aug 10, 2017 5:58 PM UTC

      Hi

      I have moved your post from the Photoshop forum to the Photoshop Elements forum where you are more likely to get help relevant to your issue

      Dave

      Translate
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices