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June 6, 2015
Answered

What do I do when required help screens will not accept existing ID or passwors? Elements 13 download to PC missing archive section. Normal help screen will not accept any exisitg adobe D. Whatdo I do now?

  • June 6, 2015
  • 2 replies
  • 298 views

What do I do when required help screens will not accept exixting ID or passwords?

Downloaded Elements 13 to PC. Set up noted that archive section missing.

    This topic has been closed for replies.
    Correct answer Ned Murphy

    If something is requiring a password it is not likely to be an Adobe request since Adobe does not normally require any.  It might be your computer security requiring you to allow an installation to occur.

    2 replies

    Participant
    March 29, 2020

    Quindi? Come devo fare?

    Ned Murphy
    Ned MurphyCorrect answer
    Legend
    June 6, 2015

    If something is requiring a password it is not likely to be an Adobe request since Adobe does not normally require any.  It might be your computer security requiring you to allow an installation to occur.