What else can I try to activate webp plugin PSE 2023?

Forum|Forum|1 year ago
November 7, 2024
11 replies
1914 views

Running 2023 on latest version of Windows 11. I lost my ability to save as or open webp images after resetting preferences. I have downloaded the latest, version-compatible 64 bit plugin to the proper plugin folder (/Photoshop Elements 2023/plug-ins). I have no other Photoshop plug-ins that may be conflicting, and have only 1 copy of the webp plugin. I have re-opened PSE many times. In preferences/plugins, the folder listed is the same plugin folder my webp file is in. And in Help/about plugin, 2 are listed, none of which exist on my hard drive. The webp plugin is not listed.

I just have nothing left to try. Maybe I should reinstall elements. I'd appreciate any help.

Thank you!

Problem or error

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Correct answer Laurie358996978lsh

SOLVED! I'll spare you from all the experimental things I've done that didn't work. I decided to drop the webp plugin into C:\Program Files\Adobe\Photoshop Elements 2023\Required\Plug-Ins\File Formats, and I added the plugin location to preferences, and now the webp plug in shows up where it should. I can open and save them. Amazing! There seems to be nowhere on the internet that recommends this action, but whatever works! Thanks for all your help!

Show previous replies

Greg_S.

Adobe Expert

Why did you need to reset preferences?

Have you rebooted your computer?

If you only copied the plug-in file to the folder, do you have an installer file for the WebP plug-in? If so, use it.

Go to Help>System Info . . . and scroll down to the bottom. Is the plug-in listed under third party plug-ins? At the very bottom, do any plug-ins show as failed to load.

Please provide us a link to where you obtained the plug-in.

L

Laurie358996978lshAuthor

Inspiring

Thanks, Greg.

Over the last several days, I have rebooted my computer many times.

I reset the preferences as advised when PSE started malfunctioning. Some of the tools were flaky, and I couldn't perform some simple functions. One thing that comes to mind now is the selection tools.

I downloaded the latest plugin from https://github.com/webmproject/WebPShop/releases/download/v0.4.3/WebPShop_0_4_3_Win_x64.8bi

I never noticed or downloaded any installer for the plugin, only only the webPShop_0_4_3_Win_x64.8bi file. I thought this was odd, actually.

Here is what my system info says:

Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE

So maybe that leaves an installer? Is it known by another filename, or in another location that doesn't indicate that it's an installer?

Thanks for your time.

Laurie

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