What happened to my Elements 2018?

Forum|Forum|6 years ago
January 26, 2020
2 replies
387 views

Is this a forced upgrade to Elements 2020? I cant get into my Elements 2018 (which is Not a subscription) ????????? It re-directs me to buying PE 2020.

I didn't even get a notification from Adobe. What is going on????

How to

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Greg_S.

Community Expert

. . . or are you talking about a marketing message like this:

If you saw a message like the following, you need to click on the License this Software button and enter your serial number.

If you are experiencing something else, go to this page for further help.

jamess72222059Author

Participant

Greg - thanks. Ya it was blocking my entry at the first screen like #2 above. I did log into Adobe and re registered with my key # but it said it was already in use. Finally I had to click on the "trial" button for 2018 and got in, but it will expire in 29 days because I had some work I had to get done. Have never seen this before. PSE 2018 is registered to me on the web site. What do you suggest? Thanks again.