what is going on?

I am in Photoshop Elements 2024. I tried to make a moving creation from your web. I tried to save it. I can not get it to open in Photoshop Elements as a message comes up telling me it is the wrong type of file. I then go to the top of screen and click on Photoshop Elements Help....I go to Support.....I go to Forum.......in each case I get an error screen, image here. It appears to be something malicious. I can not get to help from Photoshop Elements. I had to go and do a google search for Photoshop help which brought me here. What is going on???  windows 10,  64