When I search in Elements Organizer, File is grayed out and I can't save anything

Question

When I run a search in the Photoshop Elements 2024 Organizer, I can select pictures from the results (checkmarks appear), but my File menu is grayed out so I can't save my selected pictures. The File menu does work normally outside of Search.

This is similar to a problem I had with the menu in general until I learned that you will get this problem if you autohide your taskbar. I am not autohiding my taskbar, and aside from the search results do not have any problem with the File menu or anything else.

I have restarted Elements, I have rebooted my computer, I have updated my drivers. Nothing seems to work. I run Windows 11, on a Dell XPS 8940,11th Gen Intel i7-11700, NVIDIA GeForce GTX 1650 SUPER graphics card.

Normal menu

Menu with search results

People have had problems similar to this one, but not close enough to be helpful. I’m wondering if anyone else has encountered it, and if they have, how they solved it.

Monte307 · Accepted Answer

According to the manual: "Once you have completed the search, click the Grid (<) button to go back to main grid. You can then edit or share the media files that you had searched for. "

I tried it and it works for me in Organizer 2023 (see attached 'gridButton.png').

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