Where are my photos???

Forum|Forum|8 years ago
March 14, 2017
1 reply
393 views

I have P. Elements 11. Suddenly a while ago all of my photos disappeared and 11 no longer works. Where are my photos? How can I get them back?

jim

This topic has been closed for replies.

MichelBParis

Legend

jamesm69559603 wrote
I have P. Elements 11. Suddenly a while ago all of my photos disappeared and 11 no longer works. Where are my photos? How can I get them back?
jim

Same answer as in the feedback forum:

I have Elements 11. It does not work and all my photos disappeared! What can I do??? | Photoshop Family Customer Commu…

The photos are on your computer, where you have imported them.

Please state your OS and tell how you have imported the photo files.

If it's only an organizer problem, you may be on a different catalog or you may have deselected the 'Photo' media types in the menu View >> By media type.

jamesm69559603Author

Participant

I imported the photos to Elements 11 from my camera.Pardon the ignorance of an old man, but am not sure what you mean by OS. I guess operating system, but I am still confused about what info you need. Sorry about that.J

MichelBParis

Legend

jamesm69559603 wrote
I imported the photos to Elements 11 from my camera.Pardon the ignorance of an old man, but am not sure what you mean by OS. I guess operating system, but I am still confused about what info you need. Sorry about that.J

James,

It may be important to know if you are on a Mac or in Windows to help you find your files on your computer drive.

So, things have been working fine until, at some point, you were not able to see your files in the organizer?

Do you get an error message when you open the organizer?

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