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Participant
Jun 14, 2024 12:45 PM UTC
Question

Where is my licens key and how can i find the account i bought it via?

Hi!

Im trying to find my licens key to my  PS Elements 21 but I dont know where it to be found. I also dont have any info which account i used to buy it via. non of th eones I remember dont have any order history.

 

Tia

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1 reply

Greg_S.
Community Expert
Community Expert
Jun 14, 2024 7:46 PM UTC

Your license number will be found under the Products page of the Adobe account you used to register the product.  Did you purchase the product from Adobe or a third party?  How many Adobe accounts have you opened?

 

If you are still having difficulty finding the correct account, I suggest you try contacting Elements support. You can start a chat session by going to the Contact Adobe Support page and clicking on the chat button in the lower right corner of the page. Make sure you are signed into an Adobe account and try typing Agent when the chat window opens.

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