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Participating Frequently
May 4, 2022
Question

Why do you make it impossible to use my old version of Photoshop [Elements]?

  • May 4, 2022
  • 3 replies
  • 423 views

I have a legal version of Version17. of photshop elemets that is Impossible to use becuse you update some stuff and even if I got it to install after alot of error I still can not use it. 

If you do not care about older products that are legal why dont you just tell me straight out.
I tells me the seriel is wrong and it is the seriel that is atached to my prodoct on your site so what do I do? 

This topic has been closed for replies.

3 replies

Greg_S.
Community Expert
Community Expert
May 5, 2022

If you have the Photoshop and Premiere Elements bundle, make sure that you are entering the correct serial number for each program.  Otherwise, please give us the exact error message you are receiving.  (Do not show us your serial number.)

Participating Frequently
May 6, 2022

I am.

Legend
May 4, 2022

Make sure you're installing from the original disks, not a new download.

Participating Frequently
May 6, 2022

Why ? I do not even have a discplayer anymore and I got it to work before

Nancy OShea
Community Expert
Community Expert
May 4, 2022

Is this Photoshop Elements 2017 or Photoshop CC (2017)?

Which operating system do you have?

 

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
May 4, 2022

Version17.  reg date 21 dec. 2018 Photoshop end Premiere Elements