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leopoldoc73893540
leopoldoc73893540
Participating Frequently
May 17, 2018
Question

Why won't Photoshop Elements 14.1 open some files, and why can't it save any changes?

  • May 17, 2018
  • 3 replies
  • 7461 views

Hi

Since yesterday, when I try to open some image files (not all), PSE launches an error message to the effect that it can't open the file because there's been a problem analysing the JPEG data. When I do manage to open an image file and make changes to it, PSE won't save the changes and instead tells me that the "save" command can't be implemented because "there isn't enough RAM memory".

Does this have any connection with the latest Windows 10 upgrade? How can I "heal" PSE 14.1?

Please help!! Thanks in advance.

System info:

Version (Adobe Photoshop Elements): 14.1 (20151206.m.83730)  x64

OS: Windows 10 64 bits

(...)

Speed: 3912 MHz

Total memory: 4007 MB

Free memory: 1194 MB

Memory available for Photoshop Elements: 8 MB

Memory used by Photoshop Elements: 100 %

(...)

      This topic has been closed for replies.

      3 replies

      B
      brianc4571342
      Participant
      April 30, 2020

      Wow , abig thank you I have been struggling for weeks 

      A
      amandac43732814
      Participant
      November 9, 2018

      Worked for PS Elements 14.x. with Windows 10. Note add the 32 bit regardless if you have 64 bit (i missed that the first time). I also used 4000 in decimal (4 GB on this old girl). Could actually save and edit! Whoop Whoop. Way to go team!!!!!

      leopoldoc73893540
      leopoldoc73893540Author
      Participating Frequently
      May 17, 2018

      I posed my problem as a comment on another thread [Re: Since installation of Windows 10 build 1803, cannot open .jpg in PSE 2018 ], and it's now solved, thanks to the intervention of MichelBParis.

      As I've found out, this was a RAM problem, so the procedure* described at Ram trouble​ solved both issues for me: a) I can now open all JPG files, and b) PSE 14.1 will again save changes (I've tried my luck with JPG and TIFF files).

      -------------------------------------------

      *For easy access, I'm pasting the procedure here:

        Ensure PSE 2018 is closed when using regedit.

        Run regedit, go to: hkey current user > software > adobe > photoshop elements > 16.0 [14.0 in my case, with PSE 14.1]

             Right click in right pane > new dword 32 bit value [The correct option is "new dword 32 bit value" even if, like mine, it's a 64 bit version

                      -- I first tried "new qword 64 bit value" to no effect.]

              Type > OverridePhysicalMemoryMB

              Open it > change to decimal > enter 8000 (eg 8000 MB for 8 GB RAM)

              Click ok and close regedit [And the fix works right away, without having to reboot the PC.]

        Rock_2014
        Rock_2014
        Participant
        May 20, 2018

        It works! Thank you very much!!!

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