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Ernie 131
Known Participant
October 22, 2019
Question

Will upgrading to a Windows 10 compatible PSE solve photo printing issue?

  • October 22, 2019
  • 3 replies
  • 360 views

In Windows 8.1 my PSE13 ran quite happily. Since installing Windows 10 I have only been able to print my photos in a poor quality black and white. My catalogue of photos now have a small '?' in the top left-hand corner of them all. If I were to upgrade my PSE to a Windows 10 compatible version would my transfered photos then be able to print in colour?

This topic has been closed for replies.

3 replies

hatstead
hatstead
Inspiring
October 22, 2019

Suggest that you try the free 30-day trial of  PSE. This way you can evaluate if the problem is resolved.

The question mark is a separate issue. See here:

https://feedback.photoshop.com/photoshop_family/topics/why-all-images-have-a-question-mark-in-elements

davescm
Community Expert
davescmCommunity Expert
Community Expert
October 22, 2019

Hi
I've moved your post from the Photoshop to the Photoshop Elements forum where you are more likely to get replies relevant to your software
Dave

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Ernie 131Author
Known Participant
October 22, 2019

Thank you.

Sahil.Chawla
Adobe Employee
Sahil.Chawla
Adobe Employee
October 22, 2019

Hi Ernie,

I would suggest you to upgrade both Photoshop Elements and the Operating System to Windows 10. That should resolve the printing issue you're facing.

 

Regards,
Sahil

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Ernie 131Author
Known Participant
October 22, 2019

If you read my post again you will see that I have already upgraded my operating system to Windows 10. Your reply says that upgrading my PSE 'should' solve the problem I have, but are you certain it would?

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