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Participant
October 10, 2024
Question

Windows 10 Elements 2024 problems installing plugin Canon Print Studio Pro

  • October 10, 2024
  • 1 reply
  • 210 views

Elements 2024 states, " One or more plugins are currently not available on your system. " I've used this plugin on older versions of Elements. Do I need to uninstall 2024 and install one of my older version? This plugin for my Canon Pro 100 makes a big difference in my prints. Installing this plugin has always been a little hard for Elements to recognize. I've never gotten a not available notice.

Thanks for any help.

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1 reply

Greg_S.
Community Expert
Community Expert
October 10, 2024

Go to Help>System Info . . .   Wait for the dialog to open and scroll to the bottom.  That will tell you which plug-in is causing the problem.

How did you install the plug-in?  If you didn't use the installer that came with it originally, try installing it again. 

How old is the plug-in?  If it is very old, it may be a 32-bit plug-in that won't work with Elements 2024.  Try using the latest version.  According to the linked page, it is compatible with Elements.

Figma673Author
Participant
October 14, 2024
Hello, Still having problems. In the past, I was able to install Canon Print Studio into Elements 2024. Recently there has been an update to the software. Nothing would come up when I clicked on Automation tools. So I've uninstalled and then reinstalled Elements 2024. Automation tools are now working. I've taken a few screenshots.
The only reason I purchased Elements is to use Canon Print Studio. I used it for many years. I'm hoping you can see what I'm doing wrong.