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Figma673
Participant
Oct 10, 2024 5:20 PM UTC
Question

Windows 10 Elements 2024 problems installing plugin Canon Print Studio Pro

Elements 2024 states, " One or more plugins are currently not available on your system. " I've used this plugin on older versions of Elements. Do I need to uninstall 2024 and install one of my older version? This plugin for my Canon Pro 100 makes a big difference in my prints. Installing this plugin has always been a little hard for Elements to recognize. I've never gotten a not available notice.

Thanks for any help.

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2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Oct 10, 2024 5:50 PM UTC

Go to Help>System Info . . .   Wait for the dialog to open and scroll to the bottom.  That will tell you which plug-in is causing the problem.

How did you install the plug-in?  If you didn't use the installer that came with it originally, try installing it again. 

How old is the plug-in?  If it is very old, it may be a 32-bit plug-in that won't work with Elements 2024.  Try using the latest version.  According to the linked page, it is compatible with Elements.

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Figma673Author
Participant
Oct 14, 2024 11:26 AM UTC
Hello, Still having problems. In the past, I was able to install Canon Print Studio into Elements 2024. Recently there has been an update to the software. Nothing would come up when I clicked on Automation tools. So I've uninstalled and then reinstalled Elements 2024. Automation tools are now working. I've taken a few screenshots.
The only reason I purchased Elements is to use Canon Print Studio. I used it for many years. I'm hoping you can see what I'm doing wrong.
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