Windows 10 Fall Update: now pen doesn't work on Surface Pro

Question

Hi,I have a Surface Pro and Elements 14. Since the Fall Creators Update, the pen does not work to draw in Photoshop. It instead acts as a mouse for panning, but now drawing. If I double-click and keep it pressed to the screen I can draw a line, but obviously that's not a viable option in the long-term. I've Googled a bit and it seems it's an issue with how they changed what the pen does with regards to scrolling, or something.Has anyone else got this issue? Has anyone solved it? Microsoft suggest reinstalling the pen drivers, which I've done, and no change. Very irritating that I've specifically upgraded to the new pen for better drawing functionality and I can't use it Also, the Surface is issued by my employer, so it's not an option to roll back the Windows update, because apparently it's got security updates (or something).

PECourtejoie · Accepted Answer

Hello, the correct fix is to apply another Microsoft update that cures the problems created by a previous one: https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/unexpected-panning-or-scrolling-in-some-apps-with/e8db3f51-91db-4a99-ba24-572d59686250?tm=1523650087221

Дмитрий_Урич · Answer

Hey, I dont know if it is like that with the program you are using , but I had similar bug with photoshop and someone helped me find a solution. Check my thread maybe it will work for you. Surface Pro pen does panning when stroke is vertical and draws when the stroke is horizontal.

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