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Inspiring
February 8, 2019
Question

Windows 10 opens tabbed images very small

  • February 8, 2019
  • 3 replies
  • 467 views

I am helping a gentleman, new to Elements 2018, who is using Windows 10.  Every time he opens an image in the editor, it is postage stamp in size.  Is there a solution to this problem.  It was asked last spring with no solution found.

Mary Lou

    This topic has been closed for replies.

    3 replies

    Greg_S.
    Community Expert
    Community Expert
    February 8, 2019

    Sorry, I read the post too quickly.

    MichelBParis
    Legend
    February 8, 2019

    The "postage stamp" issue is a known bug with PSE2018 editor (not organizer).
    When you set your preference option to "allow floating documents in expert mode", the files open as described on the top left corner. This has been discussed and the workaround is to click the "layout" icon in the bottom icon bar and choose "All floating".

    Re: Files import to top left of Editor in thumbnail size

    Inspiring
    February 22, 2019

    I am assuming that this problem is related to Windows 10. Am I correct?  I use PSE2018 on a Mac without this problem.

    Mary Lou

    MichelBParis
    Legend
    February 22, 2019

    https://forums.adobe.com/people/Mary+Lou+Frost  wrote

    I am assuming that this problem is related to Windows 10. Am I correct?  I use PSE2018 on a Mac without this problem.

    Mary Lou

    Yes, it's a Windows 10 issue.

    Greg_S.
    Community Expert
    Community Expert
    February 8, 2019

    Is he using the zoom slider in the lower right-corner of the screen?  Once he adjusts the zoom level, it should remain "sticky" and open at the same zoom level the next time he opens the program.  Also, double-clicking on the thumbnail image should bring it to full screen zoom.  Let us know if this answers your question.