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Orgrimmar
Participant
October 5, 2021
Answered

Windows 11

  • October 5, 2021
  • 7 replies
  • 25759 views

I am unable to install Photoshop Elements / Premiere Elements 2019 on Windows 11

 

Update required

Your browser or operating system is no longer supported. You may need to install the latest updates to your operating system

 

Any ideas?

 

Thanks!

Correct answer Orgrimmar

Figured it out from other postings.

 

You need to install Adobe Creative Cloud first.

 

Adobe Creative Cloud download

 

Once you install the cloud desktop, proceed with your Elements install.  

7 replies

Participant
February 10, 2025

Does not work anymore. i keep getting the browser update error

Participant
April 21, 2025

This is an absolute disgrace. Adobe should step up and post an update that fixes the problem. Unless of course it is just a way to force people to move to their new product with a license that expires.

 

Glenn 8675309
Legend
April 21, 2025

This is the solution which as worked for many.   It does some like it would be an easy fix to include it in an installer, but I'm not a programmer.   

https://community.adobe.com/t5/captivate-discussions/update-required-your-browser-or-operating-system-is-no-longer-supported/m-p/12325780#M293063

Participant
June 28, 2023

My inability to install with a message regarding "restart required" appeared to be resolved when simply hitting "IGNORE" (which might have been an obvious choice for some ;-)) after which the installation continued as per usual. At the end of the installation there was still an error message (see screenshot below), but when actually starting PE 2018, it worked fine. I'm hoping I'll be equally as successful with the installation of Premiere Elements.

 

Participant
December 16, 2022

mehema watenne ai  photoshop download karanekota

Participant
February 28, 2022

I have tried this and it doesn't work.

John Waller
Community Expert
Community Expert
February 28, 2022
georges87901934
Participant
October 28, 2021

I have Photoshop element 2022, work this programma with Windows 11?

finnh70094559
Known Participant
November 21, 2021

I run PSE 2020 and has just upgraded from Windows10 to 11 without any problems. It works just as well in Win11 as it did on Win10

Known Participant
February 25, 2022

Glad to hear of some positive results...

I have windows 11 and Photoshop Elements 2021 and trial of 2022 work hit or miss and crash in the midst of editing, saving and opening ... and my system is updated.

What else can I do to get it smoothly working without changing the whole structure of my computer?

Help!

Orgrimmar
OrgrimmarAuthorCorrect answer
Participant
October 5, 2021

Figured it out from other postings.

 

You need to install Adobe Creative Cloud first.

 

Adobe Creative Cloud download

 

Once you install the cloud desktop, proceed with your Elements install.  

Glenn 8675309
Legend
October 6, 2021

Just install it, and forget about it. You won't get hit with with any subscriptions-- that's urban legend.

Just install the creeative cloud for desktop, and forget about it.  Once it's installed go ahead and install youe PSE product. 

jodies27118639
Participant
October 11, 2021

Trying to help a friend to install Photoshop Elements 2019 on Windows 11.  He installed Adobe Creative Cloud first and tried to install PE 2019 but was unable to install the program.  It didn't work for him.  What excatly did you do to get it to work?  Anyone with more details please help.  I love Adobe programs.  I wish that Adobe would support Linux.

Participating Frequently
October 5, 2021

Same with me! Won't install on Windows 11 public release. Tryed all compatability modes and updates don't exist (yet).

 

Install message...