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Participant
Sep 16, 2026 6:39 PM UTC
Question

Windows 11: Can't Download PSE19 even after downloading ACC

I have a new computer and I’m attempting to download APE19. I got this error: “Update your browser 
To use Adobe services, please update your Adobe applications, operating system, and browser to the latest versions.”

So, I then downloaded Adobe Creative Cloud and it’s still giving me that error and won’t allow me to download it.

I don’t know what else to do. Any help is appriciated. 
      

1 reply

Phinny
Legend
Sep 16, 2026 9:13 PM UTC

Nicky, I just threw away a pristine PSE 2019 DVD that wouldn’t install for similar reasons.  You might find your way out of this jam but, in my case, I was happy to move on with a newer/better version. 

You’re entitled to a $20 discount but important to read System Requirements first

  

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