Work space

Forum|Forum|6 years ago
October 18, 2019
2 replies
363 views

I am using Element 2019. I cannot move a file from the Photo Bin to the workspace for editing. The Tips screen will not go away! I have tried everything, gone through the file menu. Still completely covers the workspace so I cannot open a file.

Does anyone know how to help? I have used earlier versions without this problem.

This topic has been closed for replies.

neeraj chaudhary

Adobe Employee

Hi ,

Try these steps to reset the application preferenes-

1.Quit the application .

2. Go to

Win - C:\Users\[user name]\AppData\Roaming\Adobe\Photoshop Elements\18.0\Editor

Mac - /Users/[user name]/Library/Preferences/Adobe Photoshop Elements 18 Settings

3. Rename Editor to Editor_old [win] , Adobe Photoshop Elements 18 Settings to Adobe Photoshop Elements 18 Settings_old [Mac]

4.Relaunch the application.

Howard EAuthor

Participant

I tried what you said and it seemed to do the trick. HOWEVER, the problem comes back if I try and use the "guided" preset in Elements 19. This is the screen I am trying to remove when I want to load a picture and work on it.

MichelBParis

Legend

What you are seeing is not a 'preset', it's a menu. It's a visual, illustrated menu of the kinds of effects you want to be guided with. If you don't select a category by clicking on the illustrated icon, there is no chance you can continue to be guided.

Greg_S.

Community Expert

When you say the "Tips screen", do you mean the Home Screen? You should be able to close that through the X in the top right of the window. Alternatively, at least on Windows, you can right click on the Task Bar icon and close the window from there.

If you mean something else, please provide a screenshot.

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