Skip to main content
P
PAWEL98A2
Participant
July 3, 2022
Question

750ti listed as unsupported

  • July 3, 2022
  • 2 replies
  • 197 views

Hello

I'm trying to use Premiere Elements 2021 on my Win 10 PC, unfortunatelly, my 750ti is detected as unsupported.

It's the only GPU in my PC (Intel disabled in bios), I have latest drivers and all patches - both for win 10 and premiere.

 

Any idea whats going on ?

 

Thanks

This topic has been closed for replies.

2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 4, 2022

Found it !!!

https://community.adobe.com/t5/premiere-elements-discussions/gtx-1080-not-allowed-to-be-used-for-premiere-elements-2022/td-p/12986865
-above link has example of a BAD ENTRY in the card list and the CORRECT way to enter the card

P
PAWEL98A2Author
Participant
July 4, 2022

OK, so that worked but since I did it, I cannot use hardware encoder anymore. It now says:

 

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
July 4, 2022

Hardware encoding is only available if you have an Intel intergrated gpu with Intel Media SDK

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 3, 2022

These links may help

-https://helpx.adobe.com/premiere-elements/using/gpu-acceleration.html next link about drivers
-https://community.adobe.com/t5/premiere-elements-discussions/gtx-1650-super-in-pre-2021/td-p/12390105
-adding a line to a text file - the version number must be your version, so you may need to change the 20.0
--you of course also need to use the name of YOUR card, not the one discussed in the message below
--you also must explicity allow showing hidden files in your file manager program
--https://community.adobe.com/t5/premiere-elements-discussions/rtx-3080ti-gpu-and-premiere-elements-2022/td-p/12574713

P
PAWEL98A2Author
Participant
July 3, 2022

Thanks for quick reply.

So, my card is officially supported so there is no point of adding it to the mentioned text file. Its there already.

Rolling back drivers is something I really want to avoid. The card is supported so it should work with latest drivers. Especially that it is also still supported by NVIDIA.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 3, 2022

I don't remember which link mentions this, but in at least SOME cases the card file as delivered is wrong

 

Go back and check the links again, and make sure your card is entered the 'right' way

 

ADDED - my entry is NVIDIA#GeForce GTX 1650#

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices