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mohammada90441315
Participating Frequently
January 6, 2017
Answered

Choppy/Stuttering Playback in Timeline Preview - Premiere Elements 15

  • January 6, 2017
  • 20 replies
  • 127345 views

Hello,

I am experiencing stuttering in the timeline playback on my PC (please see specs):

Radeon Software Version - 16.12.1

Radeon Software Edition - Crimson ReLive

Graphics Chipset - AMD Radeon HD 7700 Series

Memory Size - 2048 MB

Memory Type - GDDR5

Core Clock - 1000 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz

I am using .MOV files shot from my DSLR Nikon D5300 @ 1080p 60fps. I noticed the timeline preview playback is choppy, however when I export the final file the playback is fine when playing it on Windows. I have tried nearly all the Project settings to no resolution. All video card drivers are up to date.

I tried this on my Surface Book laptop with dGPU and it has no problems with the timeline playback stutter, so I am not sure if this is a software issue or hardware issue on my PC.

Any help is appreciated.

This topic has been closed for replies.
Correct answer caroline_edits

Hey there, we've visualized some of these potential solutions in a 2-minute video. There's another option listed in this thread that works too – if you go to your Audio Hardware preferences and set your Default Input to "No Input" that can also improve playback performance.

If that doesn't work for you, try these tricks!

Hope it helps

Caroline

20 replies

Levi.Krishna
Participant
September 1, 2021

Hi,

After having installed EpocCam software started having the same issues (choppy playback). Uninstalled, and it's back to normal.

strangerfilms
Participant
February 15, 2021

If you are having repetitive, stuttering issues in the playback of all footage in Premiere Pro and have a Blackmagic capture card installed, it may be because your Audio Hardware input is set the Blackmagic Line. Change this to no input and it should solve the problem. 

 

Edit / Preferences / Audio Hardwere / Default Input / select 'No Imput'.

caroline_edits
Community Manager
caroline_editsCommunity ManagerCorrect answer
Community Manager
October 8, 2020

Hey there, we've visualized some of these potential solutions in a 2-minute video. There's another option listed in this thread that works too – if you go to your Audio Hardware preferences and set your Default Input to "No Input" that can also improve playback performance.

If that doesn't work for you, try these tricks!

Hope it helps

Caroline

JB Morgan Hill
Participant
March 25, 2021

Thanks Carolin, the audio hardware input was the culprit, couldn't figure it out! I have a black magic card so it was trying to use that as an input and it was making my machine play back a simple audio clip super choppy

Participant
August 12, 2020

Thanks for this tip, it solved the issue. God bless you and your family always! 🙂🙏

Legend
June 4, 2020

Glad you found this solution. It is usually the first thing we recommend when someone is having sound problems. But your issue sounded like it was a playback issue, which is why we were troubleshooting your video issues.

Participant
April 23, 2020

Changing the audio latency to 120 did it for me

Participant
March 5, 2020

I had the same problem and this fixed it, thank you.

Participant
January 18, 2020

This is what it was for me also! Thank you! Was trying to figure this out forever. No thanks to adobe!

Participant
December 27, 2019

It resolves my problem!! I just did what you said (set the Default Input to "No Input"). I don't know why this solves my problem at all, but it did!!

 

The problem of mine was that I see jitterings when I playback any kind of video. I tried to transcode, proxy it and did not work. The problem was not related to dropping frames, and I have a powerful PC more than enough to playback 4K videos while I was only looking at 1080p video at the time.

Participant
November 22, 2019

worked for me, thank you so much!