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Participant
December 31, 2022
Question

Exported video plays only a second and then is black.

  • December 31, 2022
  • 3 replies
  • 209 views

When the video is exported in Premiere elements 2023, the video plays for almost a second and then goes black.   I see others had the problem in the Premiere Pro and were able to fix it.

Can it be fixed or prevented from happening in this format?

This topic has been closed for replies.

3 replies

Peru Bob
Community Expert
Community Expert
January 2, 2023

Try updating Windows.

One user installed these:

  Security Update for Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243)
  and

 2022-12 .NET Core 3.1.32 Security Update for x64 Client (KB5021953)

and it may have solved the problem:

https://community.adobe.com/t5/premiere-elements-discussions/premiere-elements-2022-freezes-during-export/td-p/13455673

Legend
December 31, 2022

Can you post a sample of video with this problem to YouTube and link us to it so we can see it?

Ann Bens
Community Expert
Community Expert
December 31, 2022

Elements is not Pro and v.v.

Post screenshots: media propeties, project settings general and export settings.

Post full computer specs.