How can I get Windows 10 to accept Elements 2018 to burn DVDs?

Question

I just found out Windows 10 does not let you burn your Element 10 DVDs. I had that it might be my DVD blanks, until I conferred with Adobe Support. I also contacted Microsoft. It's their software and aren't interested in making changes to their program for Adobe. I love working with Adobe but I am now losing business because I can't get the DVDs burned unless I go into another program that doesn't recognize my menus. If something isn't done immediately I will have to totally abandon Adobe products.

ls_rbls · Answer

Hi,

Here are two links with useful info:

Other ideas I can think of is to:

Disable Data Execution Prevention (DEP) for all programs
Run the Program Compatibility Troubleshooter for Elements 2018 and select Windows10 32bit. Allow the wizard to detect, download and install any .Net dependencies and see if this works. If it doesn't continue to select a prior version of Windows for Elements 2018
Download and try the Install Uninstall Wi dows troubleshooter : https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed

I hope any of these suggestions help. Good luck!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded