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A
A_T__Romano
Inspiring
October 18, 2013
Question

PE10 - Nvidia Video Card Driver Roll Back

  • October 18, 2013
  • 23 replies
  • 26514 views

Lately there have been numerous reports of Premiere Elements 10 display problems characterized by NVIDIA video cards whose drivers were up to date. The resolution to the issue is presenting as rolling back the driver instead of updating it.

So now the list of those hit with the NVIDIA video card driver issue include

Joas Jose Gois (Johnnymaxx)

Premiere Elements 10

NVIDIA GTX 660 ti

320.40 worked; 327.23 and 331.40 did not.

FHS

Premiere Elements 10

NVIDIA GTX 430

March 2013 worked; not the latest.

bcstaat

Premiere Elements 10

NVIDIA GTX 760

320.40 worked; not the latest.

Mcasman

Premiere Elements 10

NVIDIA GTX 580

May 2013 worked; 327.23 and 331.40 did not.

Gregory A

Premiere Elements 10

NVIDIA GTX 760

320.49 worked; not the latest

HatBat

Premiere Elements 10

NVIDIA GTX 640

320.49 worked; not the latest

If you are not on this list, please let us know. I have tried to keep track for troubleshooting purposes, but may have missed someone. If you are a Premiere Elements 10 users with NVIDIA video card and display and related issues exist, please consider the above information.

Thanks.

ATR

    This topic has been closed for replies.

    23 replies

    Show previous replies
    H
    hmhr
    Participant
    November 5, 2013

    It bothers me that adobe premiere elements 10 does not work because I have the latest nvidia update. Adobe Premier Pro CS6 works just fine with the latest nvidia update. I like to use premiere elements 10 to do quick video updates and save them to DVD. I know that Adobe can fix this.

    A
    A_T__RomanoAuthor
    Inspiring
    November 5, 2013

    hmhr

    The major idea behind this thread was to focus attention on the seemingly widespread Premiere Elements 10 NVIDIA video card/video card driver issue which is requiring a driver version roll back in order for Premiere Elements to function.  I have had no feedback yet that either NVIDIA nor Adobe has remedied the situation.

    Remember, we are not Adobe here, just Elements users like you. You might want to contact direct NVIDIA and Adobe about this matter. There have been a few reports of those afflicted with the issue getting positive support from NVIDIA.

    What NVIDIA video card and driver do you have? What computer operating system are you running Premiere Elements 10 on?

    Please update us on your progress.

    Thanks.

    ATR

    H
    hmhr
    Participant
    November 8, 2013

    A.T. Romano,

    I am running Adobe Premiere elements 10 on the Windows 8 operating system.

    My Nvidia Card is GeForce GT430 with driver version 331.65.

    I did contact Nvidia, they said that they would try to duplicate the problem, but I have not heard anything else from them. I tried clicking on roll back driver from windows devices but it did not work. I do not see an earlier version of the driver on their website.

    You mentioned contacting adobe. That is how I got to this list. It brought me to their FAQ I described my problem and it brought me to this forum showing my problem. Does adobe read this?

    Thanks.

    Hazel

    J
    jimbojones00
    Participant
    October 31, 2013

    jimbojoness00

    Premiere Elements 10

    NVIDIA Ge Force 331.65 installed

    stopped working in October 2013

    D
    ddshog
    Participant
    October 22, 2013

    ddshog

    Premiere Elements 10

    NVIDIA GeForce GTX 680

    Worked earlier in October before updating

      A
      A_T__RomanoAuthor
      Inspiring
      October 22, 2013

      ddshog

      Thanks for adding to the list of Premiere Elements 10 users with this NVIDIA video card driver issue.

      I am hoping that someone will take notice at NVIDIA and/or Adobe and correct the situation in spite of

      the fact that the issues all seem to be hitting Premiere Elements 10 which is not the latest version.

      Much appreciated the follow up.

      ATR

      A
      A_T__RomanoAuthor
      Inspiring
      October 23, 2013

      Here is another contribution to the list of users who have Premiere Elements 10 and NVIDIA video card where the roll back of the driver resolved the issues. This is from prorastistamper today.....http://forums.adobe.com/thread/1314658?tstart=0

      ID: procrastistamper

      Premiere Elements 10

      nVidia GT 610

      320.49 worked (that's the May release I found for my card--not 320.40); 331.58 did NOT work; I did not bother trying 327.23

      My OS is WinXP64 Pro

      ATR

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