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Participant
February 7, 2021
Question

Premier Element 12, no video, only sound

  • February 7, 2021
  • 3 replies
  • 260 views

I have an issue with trying to create a new project in Premier Elements 12. I can add the video clips without a problem but when i try to view what i added all i get is audio. I know the video portion exists because i can view it in the Organizer portion of the program. I can also view the videos from other programs on my computer. These videos are .avi files from my Garmin dash cam. I have used them many times to create a movie or an event that was captured during my travels but for some reason I cannot view anything I bring into the program now. Any ideas what I am doing wrong?

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3 replies

John T Smith
Community Expert
Community Expert
February 7, 2021

Also, This message is about Premiere Pro, but the process also works for Premiere Elements
H.264 will not work inside an AVI wrapper https://community.adobe.com/t5/Premiere-Pro/Can-t-get-PPro-to-accept-video-file/td-p/3450861

John T Smith
Community Expert
Community Expert
February 7, 2021

>videos are .avi files from my Garmin dash cam

 

Adding to what Bill said...

AVI is a wrapper, what is inside YOUR wrapper - Exactly what is INSIDE the video you are editing?
Report back with the codec details of your file, use the program below
Free program to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
- when you analyze your file in MediaInfo and post a screen shot in the forum, do so in TREE view
- post your information IN your message, not as an attachment that someone would have to download

 

Does your video use a Variable Frame Rate? See https://community.adobe.com/t5/Premiere-Pro/Variable-frame-rate-video-with-Premiere-Pro/td-p/4601935
If yes, use https://handbrake.fr/ open source transcoder/converter to convert to Constant Frame Rate

Community Expert
February 7, 2021

I'm sure you know that editing programs and viewing programs are not the same.   Without a MediaInfo printout of the file characteristics I will guess that your Garmin records in a variable frame rate.  Premiere Elements was not very good at that because common video cameras record in a fixed frame rate.   You may have to convert your files using something like the (free) Handbrake program.