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thomason
Participant
July 14, 2019
Question

Premiere Elements 2019 & HEVC on Windows

  • July 14, 2019
  • 4 replies
  • 999 views

Hi.

I recently bought Your package Adobe Photoshop Elements + Premiere Elements 2019 in order to have the possibility of editing videos from my Dji Mavic 2 Pro drone. There is a possibility of having a record in H.264 and H.265. The H.265 is needed to have the option to record video in 10bit H-log. Now I transferred the files to my computer with Windows...and disappointed...No support for H.265 in Windows version. WHY?! I paid for the package and I demand the possibility of editing videos in H.265 on my Adobe Elements 2019!

    This topic has been closed for replies.

    4 replies

    M
    Mose_P
    Participant
    January 12, 2020

    Just because I was searching for an answer to the same problem I am having with my GoPro videos from my Hero8: Adobe has added HEVC support to the new Premiere Elements 2020 for Windows as well (not just the Mac version).

    It doesn´t solve it for the ones like me using Premiere Elements 2019 though... Just another reason to spend money again on the new version. 

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    July 15, 2019

    Hi there,

    I appreciate you reaching out.  As @Ann Bens mentioned, HEVC support is restricted to macOS for the Premiere Elements 2019 version. Here is a link where you can refer to Features & Enhancements | Adobe Premiere Elements 2019

    However, this feature is under review to be added soon on Windows.

    If you wish to return the product, you can follow this link: Return or exchange a non-subscription product

    Thanks,

    Shivangi

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    July 15, 2019

    Shivangi,

    You wrote, "However, this feature is under review to be added soon on Windows."   That's good news! 

    Are you announcing 2020 features or will this be an update to 2019?

    Thanks.

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    July 15, 2019

    whsprague  wrote

    will this be an update to 2019?

    You know, Bill, that feature updates are rare for Elements.

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    July 15, 2019

    "The H.265 is needed to have the option to record video in 10bit H-log."

    You may be pushing beyond the intentions of a humble home video editor.  That is pro or at least near pro territory!  As Ann suggests, get your money back.  Then try something with more significant tools like Premiere Pro or maybe Vegas Pro for around $300.

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    July 14, 2019

    As of now only possible on the Mac.

    You can ask for a refund if bought less then a month ago.

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