Premiere Elements 2020 trial version not loading

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Downloaded free trial of Adobe Premiere Elements 2020 seems to download perfectly. Launches to the home page but then won't open the video editor workspace. I used to use Elements and wanting to see how it works before i purchase but not very impressed at the mo!!😂 can anyone help!

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Bill Sprague

Community Expert

"been recommended to get in touch with you.."

Not here. This is a user to user forum. Support is here: Adobe Help Center

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Ann Bens

Community Expert

This is been taken care off.

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Bill Sprague

Community Expert

Assuming you have a strong enough computer, plenty of disc space and current graphics drivers, Premiere Elements is reliable software. Try contacting Adobe support. They can troubleshoot through a chat session. Look in the lower right corner of this site and click on the chat icon. Adobe Help Center

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Jandy84Author

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Thank you I got in touch with Adobe support and he took control But had to delete a previous version of PHOTOSHOP Elements which was preventing the installation. I dint realise you couldnt run an older version of PHOTOSHOP alongside a current version of PREMIER. I realsie that should be obvious but unfortunately that was the reason I was using a trial to see if it would work with what I'd already had. I have now lost my photo editing software that I use all the time and as it's changed the configuration on my mac it means I cant upload the previous version again. The technician didnt tell me. what he was doing or ask my if it was ok to delete the programme so I'm a bit frustrated.

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