Problems for non-Nvidia users?

FOR MANY DAYS NOW PREMIERE 8 HAS BEEN GIVING ME PROBLEMS, FREEZE, SYS RE-BOOT, ETC.

'TOYOTA' HAS BEEN NOTIFIYING THEIR CUSTOMERS AND ARE NOW FIXING THE PROBLEMS.

WHERE DO WE STAND??????  I'M NEW AT THIS GAME AND I LOVE IT AS A HOBBY, NOT A LIFE.

MY PROJECT IS DOING > GET MEDIA FROM A PC DVD-R > I SELECT THE TWO CHAPTERS I WANT.

THE SOFTWARE ACCEPTS THE SELECTIONS AND IT DISPLAYS "MEDIA PENDING (?)'. FOR EACH OF

MY SELECTIONS  AND iN THE LOWER RIGHT CORNER IT SHOWS "INDEXING VTS_01_8.VOB....0%".

I AM THEN INTO A  HARD ""CHICAGO"" FREEZE??????   AM I DOING SOMETHING WRONG

OR AM I MISSING SOME OF THE "PREMIERE DRIVERS".

My system includes an ATI Radeon HD4350 installed with  AMD Phenom 9650 Quad-Core 2.30Ghz, 4 Gb RAM, 500Gb HDD and Windows 7 64Bit. Premiere Elements 8 frequently stalls/freezes (Task Manager reports Pgm not responding) and hangs when attempting to close down which necessitates killing it via Task manager.

Using ATI Radeon in Dell Desktop with Vista OS - Bought Elements 8 & Premier 8 together a month ago.  I did not have an earlier version of Premier on my desktop, only Elements 7 which I uninstalled after using Elements 8.  I've been an Elements user since V2 so I am a loyal customer.  And just so you know, E8 crashes too but not as frequent as P8.

P8 has CRASHED every time I've opened it to work on a project.

When I finally managed to get all my pics (this movie only consisted of jpeg content - no imported video clips) into the Edit Window and add music, transition, etc.....I try to playback the movie and all I hear is sound and no content.  No matter how many different Media players I tried the movie on...

In the Edit window all frames show up and I can scroll and edit them.  They are on the timeline just as they should be....but I can not figure out the issue.  I've re-set each preference in the event something I checked had an impact, but still no content in PLAY mode....just sound.

Really hope Adobe comes out with a fix otherwise I just wasted a bunch of money since I see no need to spend all the time setting up a movie I can't play.

I'm sure finding solutions with all the hardware types out there is not an easy task but it needs to be done and Adobe needs to claim it.

Thanks - Good Day

I can successfully reproduce PRE8 crash on my PC. First here is the list of my OS/Hardware:

1. OS: Windows 7 x64 Ultimate.

2.  Hardware: Intel i7 860; Radeon 5850 Video Card; 8 GB RAM, 3 x Hard Drive (1 OS, 1 Scratch Disk, 1 Documents/Projects).

The crashes occur when I am working on a project that consist of approx 120 still images and I use the Generate Movie Wizard specifically the Extreme Sports Theme. Previewing the unrendered movie causes a crash to desktop. Rendering the movie causes a crash to the desktop. Trying to "share" the move (generate an mp4 file) crashes the app. I basically used the default settings.

I thought I was beyond the crashes on my new PC where I purposely used a Radeon videocard instead of  an Nvidia. I guess not. Will Adobe release a patch for PRE8? I hope they do.

Many problems Chad.  I have an older (4 years) dell xps 400,  with a radeon driver.  Everything meets the specs though.  Tried pretty much everything suggested and more, but it still crashes often, and I have to save my project often.  Every 5 minnutes or less.  One huge leap I had was when I start the app without the welcome stream (found this on one of these forums).  Before doing that, it was completely unusable.

Living with it now, but not happy at all.  I'm spending more time trying to prevent crashes, than learning the software.  Got so many other things disabed on start up, the rest of the family is complaining all the time.

Not a pleasant experience at all, not a happy home.

PLEASE DO SOMETHING ABOUT THIS ADOBE!!!!

Just posted this in the discussion forum.

http://forums.adobe.com/thread/570262?tstart=0

Thanks,

Greg

I am having freeze /crash probs when on Elements.I have radeon graphics card quad core processor.

It just freezes for no reason and not always when carrying out same operation.

My problem is not with crashing, but with after creating an instant movie and closing, I can not get the movie to open. Program loads, progress bar shows that the file has loaded, just does not display. I have a new all in one Gateway computer with core2, quad processor, Intel GMA X4500HD video card with 1695MB of graphic memory, running Windows 7, 8GB of ram.

John

I too am having constant crashing problems with PrE8 which I've been battling with since Christmas. I've tried all the suggestion on the forum except for turning AutoAnalyzer off, I can't do that because every time I open Organize the application crashes!!

So if I open Organize it  ALWAYS crashes within 5 seconds. It also crashes regularly when I try to make a DVD menu. It crashes less frequently (but still crashes) when I move clips on the sceneline and add transitions between groups of clips and occasionally it just seems to crash for no reason.

My system is:

Dell Dimension 5000

P4 3Ghz, 3Gb of RAM

Win XP Pro SP3

ATI Radeon X300 (with the latest drivers)

I purchased PrE8 because of good reviews plus I've been an ardent fan of Photoshop for many years and thought (mistakenly as it turns out) that PrE8 would be a mature reliable product. If it worked I would be very happy because it does everything I want but alas it just isn't stable and it looks like it is a widespread problem which is surprising because after getting very frustrated I am now trying a number of trails of other products one of which is Premiere Pro CS4 and that works beautifully, its quicker and has never crashed once. I would love to get a full licence but it's just too expensive for me plus I'm already $160 AUD out of pocket having bought PrE8!

Yours very despondently

Paul Palmer

Yea, I've been having problems with day one of using PRE8, and have consequently yet been happy. I work on a show, and I have to edit bits together monthly that are aired on television worldwide. I ended up using PRE8 instead of just Premiere (which works excellently, and is actually very versatile and easy-to-use video editing software), because the company ran out of keys for Premiere so I needed a quick fix and ended up going with Elements, since I had already used and liked Premiere. But I was very disappointed. I had just gotten a new computer, a Dell Studio 17 Windows 7 Home Premium 64-Bit, and was excited to start editing video on it. Elements disappointed me time and time again when it just kept on crashing, crashing, and crashing. I somehow managed to edit about four videos so far for the show, but I know that because of it's unreliability and it being unstable, I know they could have been way better. Almost just passing, you know? I'm tempted to just throw my hands up, say forget it, and go with Vegas. But I don't really like the Vegas editing interface. There needs to be something done to help all of us who are floundering in the wake that the Elements design/production team threw us in. It's unfair to all of us consumers that we have to deal with a product that doesn't work. We should be demanding refunds, discounts, or some other type of corporate reimbursement. But I know I speak for all when I say that we'd be happy with a product that works how it's supposed/advertised/claimed to. The specs for my machine, simply one more that Adobe Premiere Elements flounders on are:

Dell Studio 17

Window 7 64-Bit

Intel Core 2 Duo 2.8 GHz

4 GB Memory

1 GB ATI Radeon 4650

5.9 Windows Experience Index

Updated Drivers/ Windows 7 as of 2/1