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katiep5166637
Participant
March 5, 2018
Question

Red frames in preview and render

  • March 5, 2018
  • 1 reply
  • 388 views

Hey, I'm directing a huge youtube project in which we're releasing a video every single week. So this is a massive inconvenience. I'm getting red frames in the previews and red frames upon export. I've read a lot about this problem in Premiere Pro but there doesn't seem to be a workaround in Elements. I've tried deleting my media cache but it doesn't make any difference.

I need this problem fixed as soon as possible, it's making editing extremely difficult, since I can only do certain videos (some mp4s work fine, others only do the red frame nonsense and I have no idea why).

Please help!

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1 reply

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
March 5, 2018

katiep5166637  wrote

Hey, I'm directing a huge youtube project i

Can you please post a link?

K
katiep5166637Author
Participant
March 5, 2018

whsprague​ A link to my youtube project? I mean sure, if that's what you're asking for, but I really need a solution to my issue as well.

B
Community Expert
Bill SpragueCommunity Expert
Community Expert
March 5, 2018

Would love to try and help.  This is a very uncommon issue in a very common editing program.  The primary possibility is that there is something unusual with your footage. 

I can't visualize what "red frames" are.  Would you consider putting a couple of the troublesome clips on DropBox or similar?  If I can duplicate the issue I might find an answer.  

Other choices are for you you to list the details of your system, project and source files.  

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