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Answered

Red screen?!?

Forum|Forum|1 year ago
February 19, 2024
3 replies
1052 views

What's up with this red screen? I turned off "GPU accelerated effects" under Settings and that worked for one clip, now another clip is showing red. Videos play fine in Quicktime. Running 2024 on Sonoma OS.

Error or problem

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Correct answer Ann Bens

Red means it cannot decode the clip properly.

Most likely corrupt (Elements is not Quicktime!!)

Might need to run it through handbrake.

HandBrake: Open Source Video Transcoder

and import again.

Ann Bens

Correct answer

Community Expert

Red means it cannot decode the clip properly.

Most likely corrupt (Elements is not Quicktime!!)

Might need to run it through handbrake.

HandBrake: Open Source Video Transcoder

and import again.

Pink378Author

Participating Frequently

I can import it and play it fine in PE. Then I adjusted the audio levels and the screen goes red. How can PE read and play it and then all of sudden not be able to read it? Does adjusting the audio corrupt the video file somehow?

John T Smith

Community Expert

Based on your other message, it seems that you solved your problem

Re: Premiere Elements 2022 crashing on Sonoma OS - Adobe Community - 14430860

Pink378Author

Participating Frequently

This is happening in the 2024 edition. So, not solved.

B

Bill Sprague

Community Expert

Without knowing anything about your project, project settings or clips themselves, it is only a guess. Either the clip is bad, it comes from an unusual source or you've inserted a red matte.

Pink378Author

Participating Frequently

The clips run fine in QuickTime. It's also random clips depending on where the playhead is or if I close the program then reopen.

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