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Pink378
Pink378
Participating Frequently
February 19, 2024
Answered

Red screen?!?

What's up with this red screen? I turned off "GPU accelerated effects" under Settings and that worked for one clip, now another clip is showing red. Videos play fine in Quicktime. Running 2024 on Sonoma OS. 

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    Ann Bens
    Ann BensCorrect answer
    Community Expert
    February 19, 2024

    Red means it cannot decode the clip properly.

    Most likely corrupt (Elements is not Quicktime!!)

    Might need to run it through handbrake.

    HandBrake: Open Source Video Transcoder

    and import again.

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    7 replies

    Ann Bens
    Community Expert
    Ann BensCommunity ExpertCorrect answer
    Community Expert
    February 19, 2024

    Red means it cannot decode the clip properly.

    Most likely corrupt (Elements is not Quicktime!!)

    Might need to run it through handbrake.

    HandBrake: Open Source Video Transcoder

    and import again.

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    Pink378
    Pink378Author
    Participating Frequently
    March 11, 2024

    I can import it and play it fine in PE. Then I adjusted the audio levels and the screen goes red. How can PE read and play it and then all of sudden not be able to read it? Does adjusting the audio corrupt the video file somehow? 

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    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 19, 2024

    Based on your other message, it seems that you solved your problem

     

    Re: Premiere Elements 2022 crashing on Sonoma OS - Adobe Community - 14430860

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      Pink378
      Pink378Author
      Participating Frequently
      February 19, 2024

      This is happening in the 2024 edition. So, not solved. 

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      Community Expert
      Bill SpragueCommunity Expert
      Community Expert
      February 19, 2024

      Without knowing anything about your project, project settings or clips themselves, it is only a guess.   Either the clip is bad, it comes from an unusual source or you've inserted a red matte.  

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      Pink378
      Pink378Author
      Participating Frequently
      February 19, 2024

      The clips run fine in QuickTime. It's also random clips depending on where the playhead is or if I close the program then reopen. 

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