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S
Salvador RJB
Participant
July 27, 2022
Answered

Tarjeta incompatible para adobe premiere..

  • July 27, 2022
  • 2 replies
  • 1528 views

Hola. Tengo windows 11, con adobe premiere elements 2021. Mi procesador es AMD ryzen 5 5600g, mi tarjeta gráfica es  gigabyte Geforce RTX 2060 winforce oc 12 gb (recientemente comprada). Mi sorpresa es que Premiere me indica que mi tarjeta gráfica es incompatible, y cuando miro la lista de tarjetas compatibles, si figura la RTX 2060 como compatible. He instalado los últimos controladores Studio de la gráfica, y sigue indicando la incompatibilidad de la gráfica. Ayuda. Gracias.

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Correct answer Ann Bens

Go into the root of Elements:

 

C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt

 

 and add the card exactly as shown below to the text file:

 

NVIDIA#NVIDIA GeForce RTX 2060#

2 replies

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
July 27, 2022

Go into the root of Elements:

 

C:\ProgramData\Adobe\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt

 

 and add the card exactly as shown below to the text file:

 

NVIDIA#NVIDIA GeForce RTX 2060#

    S
    Salvador RJBAuthor
    Participant
    July 27, 2022

    Lo encontré en C:\ProgramData\Premiere Elements\19.0\Online\Hw Acc Render\All_Lang\HW\Files\allowlisted_cards.txt 

    Al principio no me funcionó porque no había puesto junto  "RTX 2060" y "#", al final de todo. Luego me dí cuenta de mi error. Además introduje: "NVIDIA#NVIDIA GeForce RTX 2060#",  y en otra línea: "NVIDIA# NVIDIA GeForce RTX 2060/PCIe/SSE2#".

    Esta última lo puse porque es el nombre de la tarjeta que obtube de GPUSniffer.exe, en Terminal windows (administrador). Lo guardé todo, y cerré.

    Luego reinicie el PC, por si acaso, y funciona. Gracias.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    July 27, 2022

    Probably a bad entry in a configuration file... read below

    https://community.adobe.com/t5/premiere-elements-discussions/gtx-1650-super-in-pre-2021/td-p/12390105
    -adding a line to a text file - the version number must be your version, so you may need to change the 20.0
    --you of course also need to use the name of YOUR card, not the one discussed in the message below
    --you also must explicity allow showing hidden files in your file manager program
    --https://community.adobe.com/t5/premiere-elements-discussions/rtx-3080ti-gpu-and-premiere-elements-2022/td-p/12574713
    --https://community.adobe.com/t5/premiere-elements-discussions/gtx-1080-not-allowed-to-be-used-for-premiere-elements-2022/td-p/12986865
    ---above link has example of a BAD ENTRY in the card list and the CORRECT way to enter the card

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