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martycox51
Participant
January 31, 2019
Answered

Unknow Error Given When Trying to Export

  • January 31, 2019
  • 3 replies
  • 1116 views

I am using Premiere Elements 2018 and for the first time am having problems exporting. I am trying to export a video in 1080p and after it renders my 3 minute video to almost 100% it gives me an unknown error message. Does anyone have an idea what's causing it?

    This topic has been closed for replies.
    Correct answer martycox51

    Thank you very much for responding! I closed out of the program and then restarted it and it worked fine. I do, if you don’t mind, have a totally unrelated question for you. I have Premiere Elements on my PC and Mac Pro. I’m pretty sure the settings are the same, however, on my PC I often times have a flickering (power lines dancing as well as metal roofs, etc.) on my exported aerial video. The raw footage looks fine when I view it on a media player. Also when I process it on my apple laptop I don’t have an issue. I would much rather do the editing on my PC with a large monitor if I can export without flickering issues. Do you have any ideas what could be causing my problems? Thanks!

    Sent from my iPhone

    3 replies

    gupta shivangi
    gupta shivangi
    Legend
    February 4, 2019

    Hi martycox,

    Sorry for your issue. I understand that you are getting an error everytime you export your file. Please check this article: Solve compiling error when rendering or exporting from Adobe Premiere Elements.

    Let us know if it helps,

    Thanks,

    Shivangi

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 4, 2019

    shivangg  wrote

    Hi martycox,

    Sorry for your issue. I understand that you are getting an error everytime you export your file.

    The OP responded:

    Thank you very much for responding! I closed out of the program and then restarted it and it worked fine.
    prakasht29513051
    prakasht29513051
    Participant
    February 4, 2019

    I tried all sorts of possibilities explained earlier but I am unable to get rid of this problem (Unknown error, error compiling files), should I uninstall and re install the software, will it help ? I fi uninstall and reinstall , again do I need to buy the license ?

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    February 1, 2019

    Please post screenshot of error message.

    M
    martycox51AuthorCorrect answer
    Participant
    February 1, 2019

    Thank you very much for responding! I closed out of the program and then restarted it and it worked fine. I do, if you don’t mind, have a totally unrelated question for you. I have Premiere Elements on my PC and Mac Pro. I’m pretty sure the settings are the same, however, on my PC I often times have a flickering (power lines dancing as well as metal roofs, etc.) on my exported aerial video. The raw footage looks fine when I view it on a media player. Also when I process it on my apple laptop I don’t have an issue. I would much rather do the editing on my PC with a large monitor if I can export without flickering issues. Do you have any ideas what could be causing my problems? Thanks!

    Sent from my iPhone

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    February 1, 2019

    I think what you are seeing is referred to as "moire".  If it is not on your source footage, you should be able to avoid it on your output by changing the Export & Share settings.  Google for "video moire" and you will get plenty of references.

    B
    Community Expert
    Bill SpragueCommunity Expert
    Community Expert
    January 31, 2019

    You didn't provide much information.  So everything is a guess.  First guess is that there may not be enough free disc space.  Second is that there is a stray clip outside the video.  Try setting the workarea bars and checking the workarea bar only box at export.

    More can be guessed at if you provide source video specifics, project settings and output settings.

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