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2 replies

Ann Bens
Community Expert
Community Expert
July 6, 2019

Most common user error is not source patching track.

Community Expert
July 6, 2019

Is sound not playing with one clip or all your videos?

To solve the problem, the cause needs to be found. Here's a page that can help troubleshoot:

No sound during playback

I would suggest testing:

  • Try other video clips with sound. It could be the compression associated with the clip.
  • Does the video clip's audio work when playing outside Premiere?
  • Can you import audio only files that play sound OK in Premiere?