Skip to main content
H
HHH Japan
Participant
November 26, 2025
Answered

字幕が消える。　Subtitles disappear when exporting.

  • November 26, 2025
  • 3 replies
  • 159 views

書き出しの際、字幕が消えてしまいます。

書き出し設定をいくつか試したところ、QuickTime ProResなど、特定の設定で発生するようです。

h264にしたところ字幕が現れました。

 

25.6.2 (ビルド 1)

macOS Sequoia 15.5

 

Subtitles disappear when exporting.
I tried several export settings and it seems to occur with certain settings, such as QuickTime ProRes.
When I switched to h264, the subtitles appeared.

 

25.6.2 (Build 1)
macOS Sequoia 15.5

    Correct answer HHH Japan

    Dani_V san, In my settings, "Burn Captions Into Video" was turned off only when using QT. This was very helpful, ARIGATO!

    3 replies

    D
    Community Manager
    Dani_V.Community Manager
    Community Manager
    November 28, 2025

    Glad to hear that helped, you're welcome @HHH Japan!

    H
    HHH JapanAuthorCorrect answer
    Participant
    November 27, 2025

    Dani_V san, In my settings, "Burn Captions Into Video" was turned off only when using QT. This was very helpful, ARIGATO!

    D
    Community Manager
    Dani_V.Community Manager
    Community Manager
    November 26, 2025

    Hi @HHH Japan, 

    Thank you for reporting a problem and sorry you are experiencing issues. We need a few more details to help. Could you share a screenshot of your export settings? 

     

    Under Caption settings > Export Options, do you have 'Burn Captions Into Video' selected when exporting the ProRes file? 

     

    What kind of source media is being used in your sequence and what kind of caption track format (Subtitle, CEA-608, CEA-708, etc)? 

     

    Does this occur if you send your export to Media Encoder? 

     

    Sorry for the frustration,

    Dani

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices