Skip to main content
D
defaulttymy6gz6md37
Participant
September 17, 2021
Question

15.4.1 crash immediately OS 10.15.7

  • September 17, 2021
  • 2 replies
  • 216 views

The usually unstable Premiere Pro has started to crash without even being opened. Reboot and re-install won't do any better. 

Anyone come up with a solution?

/matsborg

This topic has been closed for replies.

2 replies

Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
September 17, 2021

Hi there!

Hi, we’re sorry about this. Can you let us know more about what’s happening? Are there any specific error codes or messages? Let us know, we’re here to help! Thanks. ^Kartika

D
defaulttymy6gz6md37Author
Participant
September 17, 2021

Hello Kartika!

 

As I tick'd the "automaticly send reports to Adobe I don't have any report beside Apples. 

Right now I've reinstalled the Catalina system and are reinstalling Premier and ME. 

I'll post a report if I get one from now.

Regards,

Mats Borg

Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
September 17, 2021

usually unstable Premiere Pro

That is a matter of opinion.

 

FAQ: How to reset (trash) preferences.

FAQ: media cache - help

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

 

If this does not help contact Support.

    D
    defaulttymy6gz6md37Author
    Participant
    September 17, 2021

    Thank you! 

    Yes, I've tried your advices with no luck. 

    Possibly the reason for my opinion is hardware but when every quit whith Premiere ends in the message "Premier quit unexpectidly" I stick to that opion. 

    Regards,

    Mats

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices